Frequently Asked Questions
What is Counselling?
Counselling is a confidential and professional service that assists a person to become more self-aware and emotionally healthy. Individuals, couples or families seek counselling on a range of issues within their personal or work lives. During counselling, you gain a greater understanding of yourself and your behaviours, leading you to a more positive and fulfilled life.
Visit the Life Resolutions Counselling page to find out more.
Does Life Resolutions write psychological evaluations and reports?
When required a Life Resolutions psychologist can write a psychological report. This may be needed for circumstances such as court proceedings, TAC or Work Cover claims. Psychological reports are charged additionally to psychological consultations. The costs involved are discussed with you before the report is written and you will need to pay for the report in full before you receive it.
Is Counselling for Me?
Counselling is for anyone who wishes to improve their life. A qualified psychologist can guide you in resolving issues and developing emotionally so that you can move forward in all areas of your life with a happier outlook.
Is Counselling Confidential?
Yes. Every counselling session is private and confidential. The information shared during your sessions is for the purpose of assessment, diagnosis and treatment and helps us provide you with the best possible support.
As set out in the Psychology Board of Australia’s Code of Ethics, limitations to this confidentiality apply if there is an immediate or specified risk of harm to an identifiable persons safety, or if a client’s file is subpoenaed by law.
What is a Psychologist?
Psychologists study the science of human behaviour and mental processes by conducting research and applying research findings. They use this research to help people reduce distress, change negative thinking patterns & behaviours and facilitate self awareness.
All Life Resolutions Psychologists are University educated for a minimum of 4 Years. They must then complete either 2 years of further education or 2 years of supervision from a registered psychologist. Life Resolutions Psychologists who hold a specialist title (such as Clinical Psychologist or Sports Psychologist) have completed a minimum of 6 years of University education.
Psychologists are trained in a range of different psychological therapies and individuals play an important part in their own counselling sessions by working with the psychologist to understand their feelings, thoughts and actions.
Psychologists use non-drug treatments and do not prescribe medication, but where appropriate, they may work with other medical practitioners such as GPs, who may prescribe medication as part of an overall treatment.
What can I expect from my first counselling session?
The first question your Life Resolutions Psychologist will tend to ask is “What brings you here today?” They will often ask some general questions about you and your life so they can start to understand how they can best assist you with your problem. Your psychologist will also give you an overview of what you can expect from your counselling experience and discuss the first steps and strategies you can take to start making a positive emotional change in your life.
How many counselling sessions will I need?
The counselling process is different for every individual and the number of sessions you need, will depend upon your unique circumstances. Some people resolve their issues in small number of sessions, where others prefer to work on their emotional development on a long term basis.
What are the opening hours of a Life Resolutions Practice?
We offer day, evening and Saturday appointments. Practice hours are: 8am – 9pm Monday to Friday and 9am – 6pm on Saturdays.
How much will it cost?
We offer very reasonable rates for both counselling and group workshops. Concessions apply for health care card holders and pensioners. For further details on pricing, please contact our Client Relationship Team.
Can I get a Medicare or Private Health Insurance Rebate?
Yes. Life Resolutions provides Medicare and Private Health Insurance Rebates to eligible clients. To find out if you are eligible, contact our Client Relationship Team.
How do I get my rebate?
Rebates for Medicare and some private health insurers can be paid directly into your bank account at the conclusion of your session.
Find out more information about Medicare’s Easyclaim System.
What type of counselling and therapies do you use?
Depending on your needs and the psychologist you work with, different styles of counselling and therapy may be used. Life Resolutions Psychologists commonly use Psychotherapy, Psychoanalysis, Cognitive Behavioural Therapy (CBT), Solution Focused Therapy and Systemic Approach Therapy. You can find out more about the therapies we use on the Types of Therapy page.
