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Counselling is a professional mental health care service aimed at helping a person become mentally and emotionally healthy, self-aware and resilient. Many people from all walks of life seek counselling to help them with issues in their work lives, romantic lives or personal lives. Counselling can help an individual to better understand themselves and their behaviour patterns. This can lead to living a more fulfilled, happy and peaceful life.

Our practitioners can prepare reports for TAC, WorkCover, court proceedings and other purposes as required. Please note that extra costs are charged for the preparation of such reports, in addition to the regular consultation fee. You will be quoted a fee before the report is written, and you will need to pay this before you can receive the finished report.

Counselling is suitable for anyone who genuinely wishes to make improvements and positive changes in their life. Psychologists have the qualifications and experience to help you resolve your issues, develop emotionally and improve your coping mechanisms so that you can get on with living the life you deserve.

Yes – just like other professional healthcare services, anything you discuss with your therapist will remain 100% confidential. Whatever information, feelings or opinions you share during your sessions will be used only for the purposes of assessing and diagnosing your problem/s, and providing you with the support you need.

Please note that, according to the Psychology Board of Australia’s Code of Ethics, there are some limitations to this confidentiality rule – for example, if there is an immediate or specific risk of serious harm to a particular person’s safety, or if a client’s file is subpoenaed by a court.

Psychologists are mental health care professionals who study and research the science of human behaviour. Their findings are applied to help patients reduce stress and negative conditions, improve their thinking patterns and habits, and boost self-awareness.

At Life Resolutions, we require high educational standards of our psychologists. All our psychologists have a minimum 4 years’ university education, as well as two years’ graduate education and/or two years’ work experience under the supervision of a registered psychologist. Some of our staff hold special titles such as Clinical Psychologist or Sports Psychologist; these people have completed a minimum of six years’ tertiary education, often including a research PhD.

Professional psychologists have training in a variety of different therapies and treatment methods, which allows them to customise their approach to each individual patient depending on his or her needs and goals.

Unlike psychiatrists, psychologists use non-drug treatments (they do not prescribe medications). However, where appropriate, they can work with other medical professionals including general practitioners, who can prescribe medication as part of a complete treatment plan.

Your psychologist will start your appointment by asking you, in general, what has brought you to the practice. They may ask you general questions about your life, in order to gain a better understanding of your circumstances and begin to formulate a plan for treatment. Towards the end of the session, your psychologist will also give you an overview of what you can expect from future sessions, and what steps you should take next.

The number of sessions you will need to go to, and how often you go, will depend on your individual needs and goals. Some people like to work through their issues intensively and efficiently, whilst some people prefer long term support.

Your closest practice is open on weekdays and Saturdays, with late appointments available on weeknights. Hours are 8am-9pm from Monday to Friday and 9am-6pm on Saturdays.

Our fees are very reasonable, for both individual counselling and group counselling sessions. You may be eligible for a pensioner or concession card holder discount. Medicare rebates are also available to help you cover the cost of treatment.

Life Resolutions provides Medicare rebates to eligible patients under the Government’s ‘Better Access to Mental Health Care’ initiative. Whether or not you can get a private health rebate will depend on your level of coverage. Check your policy for details.

In most cases, you can claim your Medicare rebate on the spot – although you will need to have your bank account details already registered with Medicare.

Select Life Resolutions practices also offer HICAPS claims so you can get your private health rebate on the spot. Contact us to find out whether your closest practice has HICAPS.

The type of therapy/therapies that your psychologist will use will depend on your individual needs and goals. Some of the therapies our psychologists commonly use are:

  • Psychotherapy
  • Psychoanalysis
  • CBT (Cognitive Behavioural Therapy)
  • Solution Focused Therapy

To find out more about the above, visit our Types of Therapy page.