Counselling is talking over your thoughts and feelings with a trained counselor, or psychologist, in order to gain a clearer perspective, resolve a problem or dilemma, or gain a deeper understanding of personal or work relationships, that may be causing some distress.

Individuals, couples and families seek out counseling when they want to address problems in their life.

Because a counselor is not part of a person’s life otherwise, it makes it easier for you to speak freely about any of your thoughts and feelings, safe in the knowledge that what you say will be kept confidential.

Note that a counselor does not tell you what to do. Rather, they collaborate with you to help you grow and help you move in the direction you want.

In the same way that people at the gym will progress much further if they access the mentoring assistance of a personal trainer, so too do those who access counseling find they can move forward in their lives more comfortably. Deeper understanding of the dynamics in our lives almost always gives us more choices and leads to personal growth.

When required we can write a psychological report, such as for court proceedings, TAC or WorkCover. Psychological reports are charged separately and in addition to psychological consultations.

Yes. Everything you say is private and confidential. The only exceptions to this is when you may be at risk of harming yourself or others, or when your file is subpoenaed by law.

Psychologists study and research the science of human behavior, mental processes and human relationships. Becoming a psychologist requires 6 years of training – four years of basic training at university and a further two years in university specialisations and internships. Psychologists are trained in a range of psychological therapies. They collaborate with doctors and psychiatrists when needed, with the knowledge and consent of their clients. They will often provide you with strategies to help with the problem.

There is no need to prepare anything for your first session, unless you want to. Psychologists work through conversational means, and the first session is largely taken up with you telling your story and describing the problem and why you are there. If you don’t know where to start, they will ask questions to prompt you, eg what brought you along, what you hope to get out of it, and when the problem started in your view.

This is different for everyone and depends a great deal on the reason you are seeking help, and the circumstances around that. Some people come to counseling for only a small number of sessions, while others come on a regular basis for some time. You are free to stop attending counseling at any time, and similarly, it is always open for you to resume counseling at some point in the future if you wish. Many people do this when an unexpected problem appears, as this makes it very easy for them to access mentoring. When you see the same counselor again, who knows you well, it is an easy matter to pick up again and get under way.

Our opening hours are 9:00am to 9:00pm, Monday to Friday, and 9:00am to 5:00pm on Saturdays.

Our rates lie generally around the middle when compared with rates across the full range of psychological practices. For details on our pricing, phone our Client Relationship Team on 1300668256.

Yes. Medicare and some Private Health insurers make rebates available for those who are eligible. Call our Client Relationship Team to find out if you are eligible on 1300668256.

At the end of your session, we can process your relevant cards on the Hicaps machine, which will send your rebate to your savings account.

Like many psychologists, we select from a range of therapeutic approaches, according to what mix seems best to serve the needs of each client.

This may include Emotion Focused, Narrative, Psychodynamic, Systemic, Schema Therapy, Solutions-Focused, Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT, Mindfulness and Motivational Interviewing.